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MIKOGO HELP GENERATOR
MIKOGO HELP SOFTWARE

live chat – desktop sharing integrations (, TeamViewer, Median, Upscope).live chat – CRM integrations (Salesforce, HubSpot, Infusionsoft, SugarCRM, Highrise, Pipedrive, Nutshell, 1CRM, AmoCRM, Gold-Vision, Iris CRM, Leadsquared).live chat – contact management integrations (FullContact, TalkDesk).live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi).live chat – chatbots integrations (BotEngine).live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics, Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee).Team Plan : $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support teamīusiness Plan : $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service departmentĮnterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office Average Speed of Answer, Average Queue Waiting time.Average Talk Time, Invites and Chats Traffic Density.

MIKOGO HELP SOFTWARE

Integrate the LiveChat software with your existing CRM system.

Share common Canned Responses, URL Addresses and Aliases.

Customize Pre-chat Surveys, Post-chat Surveys and Offline Message forms.

Upload customized Chat Buttons, Standard Invitations and Personal Invitations graphics.

MIKOGO HELP GENERATOR

Access to custom color themes generator.

Check customer’s browser, language, among others.

Monitor keywords visitors entered in the search engines.

Analyze referrers: web pages where your customers came from.

Assess a team agent’s service and fill the Post-chat Survey.

Send the web chat log to e-mail address.

Chat with your desktop browser or even a mobile device.

Spell check in real-time using suggestions and custom dictionaries support.Enable customers queue and begin chats with specific clients.Talk with unlimited customers in real time at the same time.See customers’ details, including page and geolocalization.Get notifications about chats and conferences.Organize conferences and invite available agents to chat.Browse chat history with a particular customer.Whisper to other helpdesk team agents and help with sales process.Proactively engage your customers to chat.Request and manage a customer’s desktop using Remote Desktop functionality.